Policy

PROCESSING TIME FOR PRE-ORDER: All ready to ship items: 1-2 business days

SHIPPING: Thank you for shopping with us! Please review our shipping guidelines below:

* Shipping method: We ship all orders via usps Standard Shipping

* Domestic (U.S) Orders: Delivery typically takes 3-5 business days after processing.

* International Orders: Delivery typically takes 5-8 business days after processing.

*Signature Required: A signature is required upon delivery to confirm receipt.

*Tracking Information: Once your order has been shipped, a tracking number will be sent to your email address provided during checkout.

*Please Note*

We are not responsible for a delayed, lost, or stolen packages after they have been shipped. If an issue arises, please contact USPS directly with your tracking number for assistance.

RETURN:

We strive to ensure our customers are satisfied with their purchases. Due to the nature of our products, we have a strict refund policy. Please review the details below:

*All sales are Final: For hygiene and safety reasons, we do not accept returns or exchanges on hair extensions.

*Damaged or Defective Items: If your order arrives damaged or defective, please email us at support@luxaudorstudios.com within 48 hours of delivery. Include your order number, a detailed description of the issue, and photos of the product. We will review your claim and may issue a replacement if applicable